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Privacy Policy

Wow Sleep Limited knows that you care how information about you is used stored and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Wow Sleep Limited and by visiting www.wow-sleep.co.uk or visiting one of our stores you are accepting and consenting to the practices described in this Privacy Notice.

 

Controllers of Personal Information

Any personal information provided to or gathered by Wow Sleep Limited is controlled and processed by (Wow Sleep Limited, Wyke Mills Complex, Huddersfield Road, Wyke, Bradford, BD12 8JY Registered No.0960 5882). The data controller of Wow Sleep Limited is Darren Stega-Jones. Mr Stega-Jones can be contacted through the following email address darren@wowcontract.co.uk

 

What Personal Information About Customers Does Wow Sleep Limited gather?

Wow Sleep Limited only collects sufficient information to be able to respond to requests for product and pricing information and to complete orders for goods and services from its customers. Wow Sleep Limited may be required to collect additional information from its business partners and suppliers. However, as an organisation we are committed to limiting the information we gather to only that which we need to perform our day to day business activities, and any necessary statutory reporting requirements.

 

What About Cookies?

Wow Sleep Limited (“us”, “we”, or “our”) uses cookies on www.wow-sleep.co.uk  (the “Service”). By using these services, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

 

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.

 

How Wow Sleep Limited uses cookies

When you use and access the Service, we may place several cookies files in your web browser.

 

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising. We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

 

– Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

 

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

 

What are your choices regarding cookies?

 

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

Does Wow Sleep Limited share the information it receives?

Wow Sleep Limited does not share its customers data with any third-party organisation. All our customers data remain in the control of Wow Sleep Limited and will (not leave the control of Wow Sleep Limited for any purpose.)

 

How Secure Is Information About Me?

We endeavour to ensure that your personal data is stored as safely as is practical. Data files are stored only on our servers or on UK based servers, and all data that we retain for the period of consent is encrypted.

 

How Long Do We Keep Your Data?

At Wow Sleep Limited we keep your data for as little time as possible, and the following schedule will illustrate the time scales we keep your data for.

Data that we gather from customer enquiries where Wow Sleep Limited has not gained a consent from the customer for Wow Sleep Limited to provide email, direct mail, SMS or outbound calls about new product ranges or related products to your original enquiry will be deleted with five working days of your original enquiry.

 

Data that we gather from customer enquiries where Wow Sleep Limited has gained a consent from the customer to receive information about additional products mail, SMS or outbound calls about new product ranges or related products to your original enquiry for a period of one year which you have consented to in your original consent form.

 

If during the initial year period, we can refresh our initial consent we will then keep your personal information for a period of one year or until we gain your consent to retain your personal information in the second period of consent. Once the period of consent has lapsed your personal information will be removed from our data within a maximum period of five working days.

 

However, and in accordance with the General Data Protection Regulations should you make a request for your personal information to be removed from our database which you are quite within your right to do at any time then we will remove your data within one working day of receiving your request.

The data that we hold will not be used in any automated decision-making processes including profiling, and information about how decisions are made.

Should a Wow Sleep Limited Customer or any person for whom we hold their personal data be unhappy with the way we have handled or managed their personal information then we would recommend that you contact The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF. Tel: 0303 123 1113 (local rate) or 01625 545 745, Fax: 01625 524 510.